The delivery time may be affected by production scheduling, raw material supply, and logistics conditions. If you require expedited delivery, we can provide rush service, but this may incur additional charges.

We can customize the packaging. First, we need to confirm the customization requirements (including the size and design of the custom packaging, and the quantity of products). We will then calculate whether a customization fee will be charged and agree on the delivery time.

When selecting transportation and logistics methods, it is necessary to consider the nature, weight, volume, value, and urgency of the goods. This includes international couriers such as DHL, FedEx, UPS, and TNT, as well as air freight, sea freight, and rail transport.

We offer the following support to our agents:

Exclusive Rights: Exclusive agency opportunities based on region and market conditions.

Competitive Pricing: Attractive prices and volume discounts for agents.

Marketing Support: Product training, promotional materials, and market development support.

After-Sales Service: Comprehensive technical support and after-sales service for agents and their customers.

Conditions for Return/Replacement:

1. The product has quality issues or does not match the order description.

2. Return/replacement requests must be made within 7 days of receiving the product (specific time depends on the product category).

Return/Replacement Process:

1. Contact our customer service team with your order number, photos or videos of the product, and a description of the issue.

2. We will verify the issue and provide a solution within 7 business days.

3. If the conditions are met, we will arrange for a replacement or refund.

Contact Information:

WeChat/WhatsApp: +86 15336344603 (Please note "Product Inquiry" when adding)

Email: info@coralsead.com (We will respond within 24 hours).

Online Chat: Visit our website and click the "Live Chat" button in the lower right corner.